User Forum of Software BASEMENT

Martin.Riedl

User

From: Innsbruck / Österreich

Registered: 2020-05-13

Posts: 1

Basement V 3.0.2 error using Win10 and Quadro RTX5000

Hello,

when I run BM V 3.0.2 under windows 10, selecting 'gpu' as backend, i get the following error:

Z:/src/simulation/generated_double/cuda/BASEdomain_kernels.cu(27) : cutilSafeCall() Runtime API error : invalid device symbol.

System specifics:
Desktop: Dell Precision 8720 Tower
processor: Intel(R) Xeon(R) Gold 6244 CPU @ 3.60GHz (2 processors)
RAM: 96 GB

OS:
Windows 10 Enterprise
Version: 1809
Build: 17763.914

Graphic card:
model: Nvidia Quadro RTX 5000

Cheers

Matthias Bürgler

Developer

From: Zürich

Registered: 2019-04-04

Posts: 175

Re: Basement V 3.0.2 error using Win10 and Quadro RTX5000

Hi

According to NVIDIA your GPU should be CUDA capable, so from this point your card should work. Did you install the correct CUDA driver?

Best regards
Matthias